Resepsiyonist | Exclusive Collection (E/K)
When luxury is the art of being you
Working in the Club Med Exclusive Collection range means being where the cultures of our G.Os and G.Es from all over the world meet and learn from each other.
It means using your talent, your high standards, your smile and your elegance to create a unique and unforgettable experience with our customers. It means working in surroundings that are as authentic as they are exceptional and developing unique expertise in the tourism activities of a more human luxury.
It means being able to express your personality in the service of excellence.
ID : R-54647
Location : Club Med Resorts Kanada or overseas
Family : Otelcilik ve Yiyecek İçecek
Contract type : Seasonal
If you are…
If you are…
- Curious
- Elegant and refined
- Team player
- Empathetic and warm
- Charismatic
- Demanding
... you're ready for an exclusive experience
Sen
- Lüksün elçisi: İşinize tutkuyla bağlısınız, en küçük ayrıntıya bile dikkat ediyorsunuz ve en yüksek standartları benimsiyorsunuz.
- Bir insan: İnsanlarla iletişim kurmaktan ve duygularınızı paylaşmaktan hoşlanıyorsunuz.
- Bir deneyim yaratıcısı. Müşterilerimizi tanır ve şaşırtırsınız, ilginizi kişiselleştirir ve kendilerini benzersiz hissetmelerini sağlarsınız.
Yapacaksın
- Müşteri deneyimini kişiselleştirin: müşterinin varışına hazırlanın (müşteri bilgileri, tercihler, öneriler vb.) ve varıştan önce iletişime geçin, tercihleri toplayın ve sıcak, profesyonel bir ilk temas oluşturun, böylece müşteri kendini güvende ve beklendiğini hisseder. Müşterinin isteklerine, tercihlerine ve alışkanlıklarına karşı duyarlı olun ve kaldıkları süre boyunca bunları sistematik ve gizli bir şekilde dikkate alın. Müşteri geri bildirimlerini nazik ve zarif bir şekilde alın ve çözüm önerileri sunarak yöneticinize iletin.
Müşterileri varış ve ayrılışlarında (check-in/check-out) ve konaklamaları süresince (oda değişiklikleri, ulaşım, vb.) sıcak ve profesyonel bir şekilde karşılamak ve onlara yardımcı olmak.
- Proaktif bilgi dağıtımını optimize etmek ve gerektiğinde belgeleri ve etkinlikleri kendi ana diline çevirmek.
- Profillerine göre istek ve ihtiyaçlarına göre uyarlanmış dahil ve alakart hizmetler önererek her müşteri için özel bir deneyim oluşturmak.
- Sağlık ve Güvenlik standartlarını ve tüm acil durum ve tahliye prosedürlerini bilmek ve uygulamak ve müşterileri bunlar hakkında bilgilendirmek.
Club Med Exclusive Collection'a katılarak yeni bir tür lüksü deneyimleyeceksiniz. Club Med'in nezaketi, sadeliği, gerçek ilişkileri ve efsanevi samimiyeti ile müşterilerimizin her biri için incelik, ayrıntılara dikkat ve saygıyı birleştiren bir lüks. Her şeyden önce insanlara ve deneyimlere odaklanan lüks.
Çalışma ortamı açısından tüm beklentilerinizi karşılayacak 4 hat: %100 Club Med Exclusive Collection Tesisleri, 4T Tesislerimizdeki Club Med Exclusive Collection Alanları, Villalar ve Dağ Evleri ve efsanevi 5 direkli yelkenli gemimiz.
G.O Resepsiyonist (E/K) | Exclusive Collection olarak Club Med'in sunduğu altyapı ve aktivitelerden faydalanabileceksiniz. Eğer isterseniz, yeteneklerinizi göstermek için sahneye bile çıkabilirsiniz!
Öyleyse neden çantanızı hazırlamıyorsunuz?
Tüm pozisyonlarımız engelli kişilere açıktır.
Translated with www.DeepL.com/Translator (free version)
- Lüksün elçisi: İşinize tutkuyla bağlısınız, en küçük ayrıntıya bile dikkat ediyorsunuz ve en yüksek standartları benimsiyorsunuz.
- Bir insan: İnsanlarla iletişim kurmaktan ve duygularınızı paylaşmaktan hoşlanıyorsunuz.
- Bir deneyim yaratıcısı. Müşterilerimizi tanır ve şaşırtırsınız, ilginizi kişiselleştirir ve kendilerini benzersiz hissetmelerini sağlarsınız.
Yapacaksın
- Müşteri deneyimini kişiselleştirin: müşterinin varışına hazırlanın (müşteri bilgileri, tercihler, öneriler vb.) ve varıştan önce iletişime geçin, tercihleri toplayın ve sıcak, profesyonel bir ilk temas oluşturun, böylece müşteri kendini güvende ve beklendiğini hisseder. Müşterinin isteklerine, tercihlerine ve alışkanlıklarına karşı duyarlı olun ve kaldıkları süre boyunca bunları sistematik ve gizli bir şekilde dikkate alın. Müşteri geri bildirimlerini nazik ve zarif bir şekilde alın ve çözüm önerileri sunarak yöneticinize iletin.
Müşterileri varış ve ayrılışlarında (check-in/check-out) ve konaklamaları süresince (oda değişiklikleri, ulaşım, vb.) sıcak ve profesyonel bir şekilde karşılamak ve onlara yardımcı olmak.
- Proaktif bilgi dağıtımını optimize etmek ve gerektiğinde belgeleri ve etkinlikleri kendi ana diline çevirmek.
- Profillerine göre istek ve ihtiyaçlarına göre uyarlanmış dahil ve alakart hizmetler önererek her müşteri için özel bir deneyim oluşturmak.
- Sağlık ve Güvenlik standartlarını ve tüm acil durum ve tahliye prosedürlerini bilmek ve uygulamak ve müşterileri bunlar hakkında bilgilendirmek.
Club Med Exclusive Collection'a katılarak yeni bir tür lüksü deneyimleyeceksiniz. Club Med'in nezaketi, sadeliği, gerçek ilişkileri ve efsanevi samimiyeti ile müşterilerimizin her biri için incelik, ayrıntılara dikkat ve saygıyı birleştiren bir lüks. Her şeyden önce insanlara ve deneyimlere odaklanan lüks.
Çalışma ortamı açısından tüm beklentilerinizi karşılayacak 4 hat: %100 Club Med Exclusive Collection Tesisleri, 4T Tesislerimizdeki Club Med Exclusive Collection Alanları, Villalar ve Dağ Evleri ve efsanevi 5 direkli yelkenli gemimiz.
G.O Resepsiyonist (E/K) | Exclusive Collection olarak Club Med'in sunduğu altyapı ve aktivitelerden faydalanabileceksiniz. Eğer isterseniz, yeteneklerinizi göstermek için sahneye bile çıkabilirsiniz!
Öyleyse neden çantanızı hazırlamıyorsunuz?
Tüm pozisyonlarımız engelli kişilere açıktır.
Translated with www.DeepL.com/Translator (free version)
Your exclusive benefits *
-
Accommodation at your Resort (or close to your place of work) and meals are included, with a deducted contribution.
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Forget the bills! Your room is looked after, linen is provided, your transport costs are covered... Savings guaranteed!
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Access to our on-site facilities and activities: paradise beaches, gym, swimming pool, outdoor activities with panoramic views of the sea or mountains... You can also take advantage of preferential rates at the boutique, the spa, on excursions, etc.
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Throughout your career, develop your skills and move on to new positions.
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Take advantage of unique internal and international mobility: more than 120 jobs in 70 Resorts around the world await you... And just as many career development opportunities.
*Depending on the country, these benefits may vary slightly.
One career path, many experiences
At Club Med, the personality and role of our G.Os and G.Es are at the heart of the experience we offer our customers.
Taking care of your development is therefore our priority. Training, coaching... Discover your possibilities.
This graphic shows a career progression starting from Rooms Housekeeper, F&B Employee, Baggage Handler, and Receptionist, moving upward to roles such as Chalet Host, Butler, F&B Supervisor, Bar Manager, and Welcome & Services Supervisor. The next steps include Welcome & Services Manager, Resident Manager Exclusive Collection, and Villas & Chalets Manager. The path continues toward F&B Manager, Room Division Manager, and Meetings & Events Manager, culminating in the position of Resort Manager.
Exceptional story
See moreEvery day we wake up in a new place, it's magical, and we discover new experiences.
Pierre-Alexandre, Nautical Hall Supervisor
The opportunity to excel worldwide
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