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Omnichannel & Sales Assistant
Sydney Central Business District, State of New South Wales
Job ID R-65077 Category Sales
Contract Type Internship
Omnichannel & Sales Assistant – Club Med Pacific
A cross-functional support role bridging the call centre, travel agent portal, and online sales teams. Day-to-day responsibilities include analysing call centre performance, assisting with training and quality assurance, and providing product/comms support. On the systems side, you'll work to streamline travel agent registration, optimise the booking engine, and implement automation improvements. There's also a project management component — leading the rollout of a new omnichannel initiative such as WhatsApp/Chat integration.
Best suited to someone tech-savvy and detail-oriented with a customer service or sales background, strong analytical skills, and the ability to juggle multiple workstreams. A marketing or business degree is a plus.
French & English Fluent Language Preferred.
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