Front Desk Agent | Exclusive Collection (M/W)
When luxury is the art of being you
Working in the Club Med Exclusive Collection range means being where the cultures of our G.Os and G.Es from all over the world meet and learn from each other.
It means using your talent, your high standards, your smile and your elegance to create a unique and unforgettable experience with our customers. It means working in surroundings that are as authentic as they are exceptional and developing unique expertise in the tourism activities of a more human luxury.
It means being able to express your personality in the service of excellence.
ID : R-1524
Location : Club Med Resorts or overseas
Family : Hospitality & Catering
Contract type : Seasonal
If you are…
If you are…
- Curious
- Elegant and refined
- Team player
- Empathetic and warm
- Charismatic
- Demanding
... you're ready for an exclusive experience
あなたは
- ラグジュアリー大使：仕事に情熱を持ち、細部にまで気を配り、最高水準を体現する。
- 人と接することが好きで、感動を分かち合える人。
- 体験の創造者。お客様を知り、驚かせ、パーソナルな気配りをし、お客様にユニークな感覚を与えます。
あなたは
- 顧客体験をパーソナライズする：顧客の到着に備え（顧客情報、好み、推奨事項など）、到着前にコンタクトを取り、顧客の好みを収集し、顧客が自信と期待を感じるように、温かくプロフェッショナルなファーストコンタクトを作成する。顧客の希望、嗜好、習慣を敏感に察知し、滞在中体系的かつ慎重に考慮する。お客様からのフィードバックを機転を利かせてエレガントに受け取り、マネージャーに伝え、解決策を提案する。
ご到着時、ご出発時（チェックイン／チェックアウト）、ご滞在中（お部屋の変更、移動など）、お客様を温かくプロフェッショナルにお迎えし、お手伝いすること。
- 積極的な情報発信を最適化し、必要に応じて書類やイベントを母国語に翻訳する。
- お客様のプロフィールに基づき、ご希望やニーズに合わせた付属サービスやアラカルトサービスをご提案することで、お客様一人ひとりに合わせたオーダーメイドの体験を構築すること。
- 安全衛生基準、すべての緊急時および避難手順を把握し、適用し、お客様に通知すること。
クラブメッド・エクスクルーシブ・コレクションにご入会いただくと、新しい贅沢をご体験いただけます。洗練、細部への配慮、お客様一人一人への配慮と、クラブメッドの優しさ、シンプルさ、本物の人間関係、伝説的な親しみやすさを組み合わせたものです。何よりも、人と体験を中心としたラグジュアリーです。
100%クラブメッド・エクスクルーシブ・コレクション・リゾート、4トリダンリゾートのクラブメッド・エクスクルーシブ・コレクション・スペース、伝説の5本マストの帆船。
G.Oレセプション（男性/女性）｜エクスクルーシブコレクションになることで、クラブメッドが提供するインフラストラクチャーとアクティビティーを利用することができます。その気になれば、ステージに立って才能を発揮することもできます！
では、なぜバッグに荷物を詰め込まないのでしょうか。
当社の職種はすべて、障害をお持ちの方にも門戸を開いています。
- ラグジュアリー大使：仕事に情熱を持ち、細部にまで気を配り、最高水準を体現する。
- 人と接することが好きで、感動を分かち合える人。
- 体験の創造者。お客様を知り、驚かせ、パーソナルな気配りをし、お客様にユニークな感覚を与えます。
あなたは
- 顧客体験をパーソナライズする：顧客の到着に備え（顧客情報、好み、推奨事項など）、到着前にコンタクトを取り、顧客の好みを収集し、顧客が自信と期待を感じるように、温かくプロフェッショナルなファーストコンタクトを作成する。顧客の希望、嗜好、習慣を敏感に察知し、滞在中体系的かつ慎重に考慮する。お客様からのフィードバックを機転を利かせてエレガントに受け取り、マネージャーに伝え、解決策を提案する。
ご到着時、ご出発時（チェックイン／チェックアウト）、ご滞在中（お部屋の変更、移動など）、お客様を温かくプロフェッショナルにお迎えし、お手伝いすること。
- 積極的な情報発信を最適化し、必要に応じて書類やイベントを母国語に翻訳する。
- お客様のプロフィールに基づき、ご希望やニーズに合わせた付属サービスやアラカルトサービスをご提案することで、お客様一人ひとりに合わせたオーダーメイドの体験を構築すること。
- 安全衛生基準、すべての緊急時および避難手順を把握し、適用し、お客様に通知すること。
クラブメッド・エクスクルーシブ・コレクションにご入会いただくと、新しい贅沢をご体験いただけます。洗練、細部への配慮、お客様一人一人への配慮と、クラブメッドの優しさ、シンプルさ、本物の人間関係、伝説的な親しみやすさを組み合わせたものです。何よりも、人と体験を中心としたラグジュアリーです。
100%クラブメッド・エクスクルーシブ・コレクション・リゾート、4トリダンリゾートのクラブメッド・エクスクルーシブ・コレクション・スペース、伝説の5本マストの帆船。
G.Oレセプション（男性/女性）｜エクスクルーシブコレクションになることで、クラブメッドが提供するインフラストラクチャーとアクティビティーを利用することができます。その気になれば、ステージに立って才能を発揮することもできます！
では、なぜバッグに荷物を詰め込まないのでしょうか。
当社の職種はすべて、障害をお持ちの方にも門戸を開いています。
Your exclusive benefits *
*Depending on the country, these benefits may vary slightly.
One career path, many experiences
At Club Med, the personality and role of our G.Os and G.Es are at the heart of the experience we offer our customers.
Taking care of your development is therefore our priority. Training, coaching... Discover your possibilities.
Exceptional story
See moreEvery day we wake up in a new place, it's magical, and we discover new experiences.
Pierre-Alexandre, Nautical Hall Supervisor
The opportunity to excel worldwide
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