Reception
Müşteri Yöneticisi (E/K)
Club Med Resorts or overseas
Job ID R-25756 Category Otelcilik ve Yiyecek İçecek
Contract Type Seasonal
Sen olacaksın
- Girişken, müşterilerimizle nasıl bağlantı kuracağınızı ve bir güven ilişkisi oluşturacağınızı biliyorsunuz
- Yardımsever ve iyi bir dinleyici, sizin sayenizde müşterilerimiz çözümden başka bir şey bulamayacaklar
- Çok dilli, en az iki dili akıcı bir şekilde konuşuyor ve uluslararası bir müşteri kitlesiyle rahatça iletişim kurabiliyorsunuz
Yapacaksın
- Müşteri sadakati oluşturmak amacıyla her bir müşterinin konaklamasını izlemek ve refahını sağlamak
- Müşterilerin hizmetinde olmak ve konaklamalarıyla ilgili tüm taleplere yanıt vermek (çeviri, tesis ve çevresi hakkında bilgi, vb.)
- Gerektiğinde müşteri deneyimini kolaylaştırmak için ön büro ekibini desteklemek
- Ek satışlar geliştirmek için yöneticisine önerilerde bulunmak
- Herhangi bir hizmet arızası veya müşteri şikayeti hakkında yöneticinizi bilgilendirin ve bunları etkili bir şekilde çözmek için önerilerde bulunun.
G.O. Müşteri Yöneticisi olarak Club Med'in sunduğu altyapı ve etkinliklerden faydalanabileceksiniz. Eğer isterseniz, yeteneklerinizi göstermek için sahneye bile çıkabilirsiniz!
Öyleyse ne bekliyorsunuz, çantanızı hazırlayın!
Tüm pozisyonlarımız engelli bireylere açıktır.
- Girişken, müşterilerimizle nasıl bağlantı kuracağınızı ve bir güven ilişkisi oluşturacağınızı biliyorsunuz
- Yardımsever ve iyi bir dinleyici, sizin sayenizde müşterilerimiz çözümden başka bir şey bulamayacaklar
- Çok dilli, en az iki dili akıcı bir şekilde konuşuyor ve uluslararası bir müşteri kitlesiyle rahatça iletişim kurabiliyorsunuz
Yapacaksın
- Müşteri sadakati oluşturmak amacıyla her bir müşterinin konaklamasını izlemek ve refahını sağlamak
- Müşterilerin hizmetinde olmak ve konaklamalarıyla ilgili tüm taleplere yanıt vermek (çeviri, tesis ve çevresi hakkında bilgi, vb.)
- Gerektiğinde müşteri deneyimini kolaylaştırmak için ön büro ekibini desteklemek
- Ek satışlar geliştirmek için yöneticisine önerilerde bulunmak
- Herhangi bir hizmet arızası veya müşteri şikayeti hakkında yöneticinizi bilgilendirin ve bunları etkili bir şekilde çözmek için önerilerde bulunun.
G.O. Müşteri Yöneticisi olarak Club Med'in sunduğu altyapı ve etkinliklerden faydalanabileceksiniz. Eğer isterseniz, yeteneklerinizi göstermek için sahneye bile çıkabilirsiniz!
Öyleyse ne bekliyorsunuz, çantanızı hazırlayın!
Tüm pozisyonlarımız engelli bireylere açıktır.
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