応募

Analyste des données commerciales et digitales / Business and Online Data Analyst

Montréal-Ouest, Québec

応募

求人ID R-68320

職種 IT, Digital Product & Data Group

契約の種類 正社員

勤務地

エリアを見る

Votremission

Au sein de l'équipe Business Intelligence et Performance, vous jouez un rôle clé dans l'analyse de la performance commerciale et digitale de l'entreprise. Grâce àvotreexpertiseanalytiqueetvotremaîtrisedesoutilsdereporting,voustransformezlesdonnéeseninformationsstratégiquespermettantd'orienterlesdécisionsetd'optimiserlesperformances.

Vouscontribuezégalementàl'améliorationcontinuedesoutils,desprocessusetdelaqualitédesdonnées,dansunenvironnementcollaboratifetomnicanal.

Principalesresponsabilités

Analyseetsuividelaperformancecommerciale

Assurerunecompréhensionapprofondiedelaperformanceglobaledel'activitéetdesprincipauxleviersopérationnels.
Produire,analyseretprésenterlesreportingsbimensuelsetmensuelsdestinésauxéquipesetàladirection.
Réaliserdesanalysesponctuellesafindesoutenirlesprioritésopérationnellesetlesdécisionsstratégiques.
Accompagnerlesexercicesdeprévision,lesrevuesd'activitéetlesuividelaperformancegrâceàl'analysedesdonnées.
Garantirlafiabilité,lacohérenceetlaqualitédesindicateurs,rapportsettableauxdebord.

Analysedelaperformancedigitale

Suivreetanalyserlesperformancesdesdifférentscanauxdigitaux(siteweb,campagnesmédias,SEO,CRM,etc.).
Concevoir,développeretoptimiserlestableauxdeborddesuividelaperformancedigitale.
Veilleràlaqualitédusuivietdelacollectedesdonnéesencollaborationavecleséquipestechniquesetlespartiesprenantesconcernées.
Réaliserdesanalysesapprofondiessurlesperformancesdescampagnes,despromotionsetdestendancesdemarché.
Présenterrégulièrementlesrésultatsetrecommandationsauxéquipesmétiersetauxpartenairesinternes.
Participeràdesprojetsdigitauxinternationauxettransverses.

Gestiondesdonnéesetaméliorationcontinue

Extraire,analyser,valideretinterpréterlesdonnéesàl'aided'outilstelsqueBigQueryetSQL.
Mainteniretfaireévoluerlesoutilsdereportingetlesprocessusd'analyseexistants.
Répondreauxbesoinsquotidiensenmatièred'analysesetdereportingdesdifférenteséquipes.
Contribuerauxprojetsliésàl'omnicanalité,àlabusinessintelligenceetàlatransformationdeladonnée.
Identifieretmettreenœuvredesopportunitésd'améliorationvisantàoptimiserlesprocessusdereportingetlaqualitédesdonnées.

Profilrecherché

Formationetexpérience

Formationuniversitaireenanalysededonnées,statistiques,informatique,finance,marketinganalytiqueoudomaineconnexe.
Expériencesignificativedansunrôled'analysededonnées,debusinessintelligenceoudeperformancedigitale.

Compétencestechniques

ExcellentemaîtrisedeSQLetdeBigQuery.
Solideexpériencedanslacréationetl'optimisationdetableauxdebordviaPowerBI,Lookeroudesoutilssimilaires.
Maîtriseavancéed'Excel(tableauxcroisésdynamiques,formulescomplexes,automatisationsetmacros).
Bonneconnaissancedesoutilsd'analysedigitaletelsqueGoogleAnalytics,GoogleTagManagerouéquivalents.

Compétencespersonnelles

Fortecapacitéd'analyse,desynthèseetderésolutiondeproblèmes.
Rigueur,soucidudétailetsensdel'organisation.
Excellentesaptitudesencommunicationetenprésentationdedonnées.
Capacitéàvulgariserdesanalysescomplexesetàinfluencerlaprisededécision.
Aisanceàtravaillerenmodetransversaldansunenvironnementdynamiqueetomnicanal.
Espritcollaboratif,curiositéetorientationrésultats.

Atouts

Expériencedanslesenvironnementse-commerce,marketingdigitalouomnicanaux.
Connaissancedesoutilsdevisualisationetd'analyseavancéededonnées.
Expériencedansuncontexteinternationaloumulti-marchés.

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Your Mission

As part of the Business Intelligence & Performance team, you will play a key role in analyzing and monitoring the company’s business and digital performance. Leveraging your analytical expertise and reporting capabilities, you will transform data into actionable insights that support strategic decision-making and drive business results.

You will also contribute to the continuous improvement of reporting tools, data quality, and business intelligence processes in a collaborative and omnichannel environment.

Key Responsibilities

Business Performance Analysis & Reporting

Develop a strong understanding of overall business performance and the key operational drivers impacting results.
Produce, analyze, and present bi-weekly and monthly business reports and dashboards for stakeholders and leadership teams.
Conduct ad hoc analyses to support operational priorities and strategic business decisions.
Provide analytical support for business reviews, forecasting activities, and performance tracking.
Ensure the accuracy, consistency, and reliability of reports, KPIs, and dashboards.
Deliver actionable insights and recommendations to support business growth and operational efficiency.

Digital Performance Analysis

Monitor and analyze digital performance across key channels, including website, media, SEO, CRM, and other digital touchpoints.
Design, develop, and optimize digital performance dashboards and reporting solutions.
Ensure the quality and accuracy of tracking and measurement processes in collaboration with technical teams and relevant stakeholders.
Conduct in-depth analyses of campaign performance, promotional activities, customer trends, and digital initiatives.
Present performance results, insights, and recommendations to business and cross-functional teams.
Participate in global and cross-functional digital projects as required.

Data Management & Continuous Improvement

Extract, validate, analyze, and interpret data using tools such as BigQuery and SQL.
Maintain and enhance reporting tools, dashboards, and recurring reporting processes.
Support day-to-day reporting and analytical needs across multiple business functions.
Contribute to omnichannel, business intelligence, and data transformation initiatives.
Identify opportunities to improve reporting efficiency, data quality, automation, and overall analytical capabilities.

Profile

Education & Experience

Bachelor's degree in Data Analytics, Statistics, Computer Science, Business, Marketing Analytics, Finance, or a related field.
Significant experience in a Data Analyst, Business Intelligence, Digital Performance, or related analytical role.

Technical Skills

Strong proficiency in SQL and BigQuery.
Proven experience building and maintaining dashboards using visualization tools such as Power BI, Looker, or similar platforms.
Advanced Microsoft Excel skills, including pivot tables, complex formulas, data modeling, and automation.
Good knowledge of digital analytics tools such as Google Analytics, Google Tag Manager, or similar platforms.

Personal Competencies

Strong analytical thinking and problem-solving abilities.
Excellent attention to detail and organizational skills.
Strong communication and presentation skills with the ability to translate complex data into clear business insights.
Ability to influence decision-making through data-driven recommendations.
Comfortable working cross-functionally within a dynamic and collaborative omnichannel environment.
Curious, proactive, and results-oriented mindset.

Assets

Experience in e-commerce, digital marketing, travel, hospitality, retail, or omnichannel business environments.
Knowledge of advanced analytics, data visualization, and business intelligence methodologies.
Experience working in an international or multi-market environment.