IT Technician

Job location: Club Med Mexico or abroad

Type of contract: Seasonal

Accommodation and meals included

Required experience: 1 to 3 years

Languages: English & spanish

Who are we

Club Med was founded in 1950 with the belief that the purpose of life is to be happy. The place to be happy is here. The moment to be happy is now.

Since then, our mission has been to create moments of happiness every day and share them with our guests, across nearly 70 Premium and Exclusive Collection Resorts in the most beautiful locations around the world.

To create these moments of happiness, we have something others don't: our Club Med Spirit and our 5 values — kindness, multiculturalism, responsibility, freedom, and a pioneering spirit.

Today, Club Med is the world leader in upscale all-inclusive holidays. We are more than 25,000 G.O and G.E from over 110 nationalities and cultures, working in Resorts, offices, and agencies across more than 40 countries.

Your work environment

Pools, theatre, rooms, beach, green spaces... Join Club Med's technical team to ensure the safety and smooth running of all Resort equipment.

The team is made up of professionals dedicated to maintenance and renovation work, ensuring the well-being of our guests and teams across our Resorts.

Be part of the upkeep and contribute to preserving an exceptional natural heritage. You will work in unique environments, blending modernity with respect for nature, to offer our guests unforgettable holidays.

You are

• Experienced as an IT technician or in a relevant technical support position

• A skilled problem-solver, able to troubleshoot effectively in-person or remotely

• A clear communicator, capable of making technical concepts accessible to non-technical multicultural teams

• Well-organised, with solid time-management skills

You will

• Set up workstations with computers and necessary peripheral devices (card readers, printers, etc.)

• Check computer hardware (HDD, mice, keyboards, etc.) to ensure full functionality

• Install and configure appropriate software and functions according to specifications

• Develop and maintain local networks to optimise performance

• Ensure the security and privacy of networks and computer systems

• Provide orientation and guidance to users on how to operate new software and equipment

• Organise and schedule upgrades and maintenance without disrupting the work of others

• Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging, etc.)

• Maintain records and logs of repairs, fixes and maintenance schedules

• Maintain hardware inventory

• Identify computer or network equipment shortages and request replacements when necessary

• Carry out WIFI system checks and replace hardware when needed

You will be a Gentle Organizer (G.O)

As a G.O, you bring your passion to your role while taking part in key moments of our guests' stay. Whether it's connecting with them, sharing an activity or showcasing your talents on stage, you contribute to creating unique memories.

Being a G.O is much more than a job: it's living moments of sharing and emotion within a multicultural team.

Your benefits

Focus on your mission, and enjoy the rest!

Discover the conditions and benefits associated with your position (which may vary depending on the country and contract):

• Accommodation offered within or near your workplace, as well as access to catering, in accordance with the terms set out in your contract.

• Possible access to certain facilities and activities (gym, swimming pool, outdoor activities, etc.), outside working hours and subject to applicable rules. You will also benefit from preferential rates on certain services (boutique, spa, excursions, etc.).

• Support through training programmes throughout your career path, to develop your skills and move towards new opportunities.

• Opportunities for internal and international mobility, depending on available opportunities and applicable conditions, across more than 120 professions in over 60 Resorts worldwide.