Front Desk Agent - Québec-Charlevoix

***This position is only available for local candidates at our resort of Quebec-Charlevoix.​***

You are
- Sociable, you know how to connect with our guests and build a trusting relationship.
- Helpful and attentive, finding the right solution for all our guests.
- Multilingual, you master at least two languages and are comfortable with international guests.

You will
- Be responsible for welcoming guests, providing information and personalising customer relations
- Manage arrivals and departures (check-in and check-out), telephone switchboard, keep information media available to customers, collect invoices and control deferred operations
- Know the resort perfectly and work in collaboration with the relevant departments (room staff, laundry, catering etc.)
- Develop internal sales and ensure the invoicing for the stay or local sales
- Guarantee the quality of services, compliance with Club Med health and safety rules as well as maintenance of the resort's assets


All our positions are open to people with disabilities.